I would not recommend this sitter. My typically social cat hid under the bed for over five days, and the sitter made no effort to encourage her out—instead, she placed her food and litter box under the bed, which is unhygienic and discouraged exploration. After days of this, I suggested moving the litter box, and my cat began to slowly come out. The sitter’s two resident cats were not kept separate at first or introduced slowly, likely contributing to her stress/hiding under the bed. She had stayed with a previous sitter who also had a dog, and my cat and the dog got along great after just a few days. Communication was poor; I had to initiate most updates even though I was assured I’d be getting regular updates. On pickup day, I waited over four hours for a confirmed time. My cat returned home unusually clingy and distressed, behavior she has never exhibited after previous stays elsewhere. Her food bowl was also returned filthy. Overall, I did not feel my cat was in a safe or attentive environment.

Hayley was very communicative with sending pictures and updates. Pickup and drop off were very seamless. I know my kitty was loved and cared for. Will use again for future accommodations. Highly recommend!