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Hao & Xiaochen H.

5.0 out of 5 stars
161 repeat clients
Profile image

Hao & Xiaochen H.

5.0 out of 5 stars
161 repeat clients

Contact for Boarding

from $38 per night

Highlights

Hao & Xiaochen have Star Sitter status!
Enhanced background check
7 years of experience
Has a fenced yard
Home full time
Can administer medication

Pet care experience

🐾Pup Squad LLC - Safe, Fun, Love🦴

**If you are new to Rover, you could use my promo code: MAXW92261, to get a $20 discount for your first booking during checkout!** **Check out our Instagram (pup_squad_llc) for photos and videos of Rory and our previous furry guests!** Rules, Boundaries and Limitations: **We do NOT take pups that have severe separation anxiety that barks/whines at night when not seeing humans as we don’t sleep with the pups. We do NOT take pups with aggressive behaviors of any kind or who don’t get along with other pups as we usually have quite a few dogs in our place. We do NOT take any dogs with alpha/dominant traits as it tends to intimidate others.** **Dropoff time 7:30am to 8pm, pickup time 8am to 9pm. If you can’t make it before 9pm for pickup please arrange another time the next day. We put the dogs and the kids to bed at 9pm. Please plan ahead for dropoff as well, we prefer to have a few hours before bedtime (9pm) to get to know the dogs so they don’t feel anxious and can go to bed quietly.** **We do daily physical examinations. If your dog has been diagnosed with lice/tick we will require a $10 isolation fee per day and a $40 special bath treatment charge.** Hello! I'm Hao, the owner of Pup Squad LLC, and an experienced and passionate pet care provider ready to give your furry family members the best care possible through Rover! With 7 years of experience in pet care, I am dedicated to ensuring the well-being and happiness of your beloved pets. We have a team passionate about dogs and we enjoy the work we do and the pups we care for. Me personally have been volunteering in rescue/adoption centers for 3 years and worked with a wide variety of breeds, sizes, and temperaments, and I am skilled at tailoring my care to meet each dog's unique needs. Whether it's providing specialized attention for senior dogs or energetic playtime for puppies, I have the expertise to cater to different requirements. Your dogs will not be unattended and all dogs will be separated during mealtime. Ensuring your pets' safety is always a top priority. We are dog lovers and we treat our dog Rory as part of our family, and we will do the same to your beloved pup too!

Qualifications

161 repeat pet parents
100% response rate
Usually responds in a few minutes
100% bookings with photo updates
Sends updates with Rover Cards
7 years of experience
Oral medication administration
Injected medication administration

Ratings and reviews

5.0
stars
427 ratings
Stephanie & Henry H.
5.0 out of 5 stars
Boarding • Aug 17, 2026

Fozzie had a great time playing with the other dogs and seemed happy. They were great to send pictures 2x/day to keep us up to date. Will definitely use them again.

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Diem L.
5.0 out of 5 stars
Boarding • Aug 17, 2026

Emily did an amazing job taking care of our puppies this last trip. We received plenty of photos and updates of our fur babies during their stay. It’s always nice to know K&T are in good hands with Hao and team!

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Melissa W.
5.0 out of 5 stars
Boarding • Aug 10, 2026

Bentley had a great time and was well cared for by Hao and Xiaochen.

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Tate T.
5.0 out of 5 stars
Boarding • Aug 03, 2026

Hao was very organized and intentional. He had a great schedule for the dogs and I was very impressed. Smith had a a great time. They have a big back yard for the dogs to play in and explore. Hao sent daily pictures and videos updating us on our dog. I would recommend Hao 10/10 times.

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Kaelyn E.
5.0 out of 5 stars
Boarding • Aug 02, 2026

My dogs had a blast! Very thorough and thoughtful, I would definitely use them again to watch my dogs. :)

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Seth H.
5.0 out of 5 stars
Boarding • Jul 28, 2026

We are incredibly grateful for the careful and attentive care provided by Hao and Xiaochen. Millie came back happy, tired, and in one piece!

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Calendar and availability

Available
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Schedule

When it comes to scheduling, we have a flexible and reliable routine that fits well with dog care responsibilities. We believe that dogs are 100% social animals.⁣ They thrive in a group setting with clear, calm and confident leadership and guidance whether thats from another dog or a human.⁣ Here in Pup Squad we follow routines, rules, and boundaries with love and discipline. We understand that consistency is crucial for our furry friends, and we prioritize maintaining a consistent schedule for feeding, exercise, nap breaks, and playtime. We are committed to being punctual and adhering to the established routines that your pets are accustomed to, providing them with a sense of stability and comfort.

Where your pet will stay

Home characteristics

Lives in a house
Has a fenced yard
Non-smoking household
Has 1 dog
Children 0-5 years old
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 2-4 hours

Safety, trust & environment

Safety, trust, and providing a comfortable environment are paramount in my care. In our place, we have created a pet-friendly space that is secure and welcoming. We have a designated area for play and relaxation, equipped with enriching toys and cozy bedding. Your dogs will have access to a 0.1 acre securely fenced yard with supervised playtime. We also ensure that any potential hazards are eliminated to maintain a safe environment for your pets at all times. We follow a structured sanitation protocol for our turf area, including daily cleaning, weekly enzyme-based treatment, and routine deep disinfection. This helps ensure a clean, safe, and odor-free environment for all dogs. We understand the importance of trust, and we strive to build a strong bond with both you and your dogs. We believe in open and transparent communication, and we provide regular updates and pictures/videos to keep you informed about your dogs' well-being and activities. We want you to feel confident and at ease, knowing that your dogs are in loving and capable hands.

Pets

A typical day

A typical day involves a combination of love, exercise, and attention. From exciting playtime to delicious meals and cozy cuddles, your furry friend will receive the personalized attention they need to stay happy, healthy, and content throughout the day. We have a fully fenced yard that they can sniff around. We usually will play with the pups there. Tug of war, fetch, water splash fun, you name it.

0 to 15 lbs
16 to 40 lbs
41 to 100 lbs
over 101 lbs
Dogs over 1 year old
Unspayed females accepted, neutered males only
No females in heat
Hao & Xiaochen can host up to 15 pets per night
Let us know what your dog loves and hates! Do they have any known allergies? Any injury history or current wounds that we need to be aware of? If your dog is a senior dog please also let us know his/her physical limitations.
Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.