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Hao & Xiaochen H.

Star Sitter

American Fork, UT

5.0 out of 5 stars
411 reviews
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Services

Hao & Xiaochen can host

0 to 15 lbs
16 to 40 lbs
41 to 100 lbs
over 101 lbs
Dogs over 1 year old
Unspayed females accepted, neutered males only
No females in heat

Availability

When it comes to scheduling, we have a flexible and reliable routine that fits well with dog care responsibilities. We understand that consistency is crucial for our furry friends, and we prioritize maintaining a consistent schedule for feeding, exercise, and playtime. We are committed to being punctual and adhering to the established routines that your pets are accustomed to, providing them with a sense of stability and comfort. We are mostly available during the weekends except for occasional grocery runs and potlucks with friends.

Available
Not available
SMTWTFS
Boarding Cancellation Policy:

About Hao & Xiaochen H.

Communication

154 repeat pet parents
100% response rate
Usually responds in under half an hour
100% bookings with photo updates
Sends updates with Rover Cards

Skills

7 years of experience
Oral medication administration
Injected medication administration
Senior dog experience
Special needs dog experience
Can provide daily exercise

Safety, trust & environment

Safety, trust, and providing a comfortable environment are paramount in my care. In our place, we have created a pet-friendly space that is secure and welcoming. We have a designated area for play and relaxation, equipped with enriching toys and cozy bedding. Your dogs will have access to a 0.1 acre securely fenced yard with supervised playtime. We also ensure that any potential hazards are eliminated to maintain a safe environment for your pets at all times. We follow a structured sanitation protocol for our turf area, including daily cleaning, weekly enzyme-based treatment, and routine deep disinfection. This helps ensure a clean, safe, and odor-free environment for all dogs. We understand the importance of trust, and we strive to build a strong bond with both you and your dogs. We believe in open and transparent communication, and we provide regular updates and pictures/videos to keep you informed about your dogs' well-being and activities. We want you to feel confident and at ease, knowing that your dogs are in loving and capable hands.

Home

Lives in a house
Has a fenced yard
Non-smoking household
Has 1 dog
Children 0-5 years old
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 2-4 hours

Information Hao & Xiaochen H. would like to know about your pet

Let us know what your dog loves and hates! Do they have any known allergies? Any injury history or current wounds that we need to be aware of? If your dog is a senior dog please also let us know his/her physical limitations.

A typical day

A typical day involves a combination of love, exercise, and attention. From exciting playtime to delicious meals and cozy cuddles, your furry friend will receive the personalized attention they need to stay happy, healthy, and content throughout the day. We have a fully fenced yard that they can sniff around. We usually will play with the pups there. Tug of war, fetch, water splash fun, you name it.

Location

American Fork, UT

Hao & Xiaochen H.'s Neighborhood

Pets

Hao & Xiaochen H. have Star Sitter status

The Star Sitter program highlights responsive sitters who deliver highly rated care and have a history of listing accurate availability and preferences, making it easier for pet parents to find the best care for their pets.

🐾Pup Squad LLC - Safe, Fun, Love🦴

Pet care experience

**If you are new to Rover, you could use my promo code: MAXW92261, to get a $20 discount for your first booking during checkout!** **Check out our Instagram (pup_squad_llc) for photos and videos of Rory and our previous furry guests!** **We do NOT take pups that have severe separation anxiety that barks/whines at night when not seeing humans as we don’t sleep with the pups. We do NOT take pups with aggressive behaviors of any kind or who don’t get along with other pups as we usually have quite a few dogs in our place. We do NOT take any dogs with alpha/dominant traits as it tends to intimidate others.** **Dropoff time 7:30am to 8pm, pickup time 8am to 9pm. If you can’t make it before 9pm for pickup please arrange another time the next day. We put the dogs and the kids to bed at 9pm. Please plan ahead for dropoff as well, we prefer to have a few hours before bedtime (9pm) to get to know the dogs so they don’t feel anxious and can go to bed quietly.** **We do daily physical examinations. If your dog has been diagnosed with lice/tick we will require a $10 isolation fee per day and a $40 special bath treatment charge.** Hello! I'm Hao, the owner of Pup Squad LLC, and an experienced and passionate pet care provider ready to give your furry family members the best care possible through Rover! With 7 years of experience in pet care, I am dedicated to ensuring the well-being and happiness of your beloved pets. We have a team passionate about dogs and we enjoy the work we do and the pups we care for. Me personally have been volunteering in rescue/adoption centers for 3 years and worked with a wide variety of breeds, sizes, and temperaments, and I am skilled at tailoring my care to meet each dog's unique needs. Whether it's providing specialized attention for senior dogs or energetic playtime for puppies, I have the expertise to cater to different requirements. Your dogs will not be unattended and all dogs will be separated during mealtime. Ensuring your pets' safety is always a top priority. We are dog lovers and we treat our dog Rory as part of our family, and we will do the same to your beloved pup too!

Reviews

Rachel W.
Doggy Day Care • Jul 07, 2026
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Took great care of our furry family member.

Ann Z.
Boarding • Jul 07, 2026
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Hao and Xiaochen were so responsible and my Labrador had a blast at there!!

Andrea P.
Boarding • Jul 05, 2026
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Bear was so happy staying with Hao and Xiaochen! We received several pictures and updates every day. When I went to pick him he didn’t want to leave! Great experience. Will definitely stay again

Tayler C.
Boarding • Jul 03, 2026
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Scout enjoyed her stay! The pictures and communication were great. Thanks!

About Hao & Xiaochen H.

Communication

154 repeat pet parents
100% response rate
Usually responds in under half an hour
100% bookings with photo updates
Sends updates with Rover Cards

Skills

7 years of experience
Oral medication administration
Injected medication administration
Senior dog experience
Special needs dog experience
Can provide daily exercise

Safety, trust & environment

Safety, trust, and providing a comfortable environment are paramount in my care. In our place, we have created a pet-friendly space that is secure and welcoming. We have a designated area for play and relaxation, equipped with enriching toys and cozy bedding. Your dogs will have access to a 0.1 acre securely fenced yard with supervised playtime. We also ensure that any potential hazards are eliminated to maintain a safe environment for your pets at all times. We follow a structured sanitation protocol for our turf area, including daily cleaning, weekly enzyme-based treatment, and routine deep disinfection. This helps ensure a clean, safe, and odor-free environment for all dogs. We understand the importance of trust, and we strive to build a strong bond with both you and your dogs. We believe in open and transparent communication, and we provide regular updates and pictures/videos to keep you informed about your dogs' well-being and activities. We want you to feel confident and at ease, knowing that your dogs are in loving and capable hands.

Home

Lives in a house
Has a fenced yard
Non-smoking household
Has 1 dog
Children 0-5 years old
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 2-4 hours

Information Hao & Xiaochen H. would like to know about your pet

Let us know what your dog loves and hates! Do they have any known allergies? Any injury history or current wounds that we need to be aware of? If your dog is a senior dog please also let us know his/her physical limitations.

A typical day

A typical day involves a combination of love, exercise, and attention. From exciting playtime to delicious meals and cozy cuddles, your furry friend will receive the personalized attention they need to stay happy, healthy, and content throughout the day. We have a fully fenced yard that they can sniff around. We usually will play with the pups there. Tug of war, fetch, water splash fun, you name it.

Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.
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Hao & Xiaochen H.

Star Sitter

American Fork, UT

5.0 out of 5 stars
411 reviews