4.7

Gates did an AMAZING job with both of my cats. They were so communicative and I can tell my cats really loved their company. Would recommend to anyone in the OKC area who wants their animals in good hands!!!!

Excellent service. Gates is super reliable, communicative throughout the entire booking, and takes of my little guy. I will continue to rebook! Thank you!

Gates usually walks Guillermo twice a week. I had a vacation coming up but my dog was sick so I couldn’t take him to boarding. Luckily, Gates was available to stay with him and even took him to the vet when needed! Gates was great! Spent lots of quality time with my pup! Great communication, and lots of super cute pics!! A lifesaver for sure!

Sadly, there were several issues. 2 out of 4 of my dogs are geriatric dogs. I gave her details on their care. I offered to board one of them because she does have some more difficult issues but she assured me she was fine with keeping Missy. Missy has difficulty getting up and if you try to help her when she can’t get up, she gets scared and will growl. I told Gates not to try to lift her up unless she slips a muzzle on her nose. The first day Missy had problems getting up. I certainly understand someone may not be comfortable so I was trying to communicate with Gates other options but she didn’t respond to my texts. After almost 3 hours of not hearing from her, I finally asked my sister to go check on my dogs. Gates had left my house to do a drop in visit and left a friend at my house that is not with Rover and Gates did not return for almost 3 hours. Missy was still on the floor. If Gates had been there to answer my texts, this could have been resolved much earlier. She indicated she was having some personal issues and I was trying to work with her and stressed to her that communication needed to be better. I have outdoor cameras so I can see when people come and go. I don’t believe she even stayed at my house the last night as her car arrived the next morning a little after 8 am. I had also booked her to stay with my dogs 2 nights later so when I left to come home I texted her to say after she let the dogs out at noon, she could go and for her to come back at 5:30 the next day. She texted me back ok. 2 minutes later she texted again and said she was sorry but she couldn’t come back and she was sorry to cancel at the last minute. When I returned home, several lights had been left on, dirty dishes in the sink, dirty countertops, and a bedroom door I had asked her to keep closed so the dogs couldn’t in was wide open. Finally, a couple of branches on my aloe had somehow got broken off which isn’t a big deal but instead of throwing them away they were brought into the den and laid on my leather coffee table top. The juice from inside damaged a quarter-sized spot on the leather. I chose her because of her previous ratings. I am a pet sitter myself and I make sure my clients know what is going on with their pets when I’m caring for them. Hopefully, things that happened here is a one time thing. I hate giving bad ratings. I at least gave her 2 stars because my dogs are fine and she obviously was having some personal issues but I was not able to really enjoy my time away because I spent much of the time trying to get her to communicate so issues could be resolved. And she put me in a real bind by canceling the next day at the last minute.

Gates M. cancelled a booking 1 day before it was scheduled to begin.

Gates did an absolutely amazing job at taking care of my fur kids while I was gone for 8 days on vacation ! Gates kept me in the loop with what was going on and their communication throughout the whole process was flawless. They sent me photos, kept me updated with any questions or issues they may have run into as well as making sure my kids were happy and content while I was not at home. I have two special needs kiddos who require extra attention or supervision and they did an amazing job of making sure all of my pets were happy and healthy. I cannot recommend Gates enough to take care of your pets while you are away, you won’t find anyone better !