I would absolutely not go to this sitter again. From the time I dropped off scout, I could tell that they did not care about understanding or following care instructions. Not only were they extremely unfriendly, the woman who would be primarily taking care of my cat could not be bothered to get off the couch to greet us or listen to feeding/medicine instructions. I received 3 updates over the course of 8 days and I had to ask for them. They just sent pictures but mentioned nothing about her eating/drinking/using the bathroom, etc. When I picked up my cat and brought her home, she started drinking water as if she hadn’t had any for days. I checked the bag that I put the food and medicine in and 3 out of 9 packages of wet food were gone and 0 medicine packets were given to scout. Scout tried to chew through the food bag which is not normal behavior for her and leads me to believe that they were not feeding her regularly as I instructed. Not a single treat was missing from the bag, I don’t even think they played with her. In addition to their own cats, they were watching 2-3 more cats at the same time which I feel I should have been notified of prior to dropping her off. I absolutely would not have left her there if I knew this information before hand. This entire experience was a mess and I do not recommend dropping your pets off at this sitters house. I’m giving 1 star because my cat is still alive, otherwise this would be a 0 star review.

This was my first time using a cat sitter through Rover. I was very hesitant and anxious about leaving our cat, as she’s never been away from home before. Fiorella and Julio made the entire experience so smooth and reassuring! They sent daily updates with photos, which gave me so much peace of mind while I was away. The drop off and pickup process was simple, and they were incredibly responsive the entire time. I’m so appreciative of the care and attention they gave my cat. I would highly recommend them to anyone looking for kind and reliable sitters!