This was the worst experience we have ever had with Rover. We hired Fiona to housesit while we were out of the state for a week. She was supposed to feed the dogs breakfast and dinner everyday and spend the night with them. We left midday on the first day of the booking and she didn’t show up that night. House was left unlocked, dogs were not fed dinner. I messaged her and she said she’d gotten her dates mixed up. She came the next morning and fed them breakfast then stopped by in the afternoon for about two minutes to give them treats. Then she never came back. I asked her if she was going to feed them dinner, she said she was and when hours went by and she hadn’t been there, my neighbor went over to feed them. I asked her if she was going to spend the night, she said yes and she never came over. I fired her the next morning through Rover and had my friend take over the job at significant inconvenience to herself since she has 4 kids. I know what Fiona did and didn’t do because of my ring cameras around the house and was very disappointed when I would confront her with not doing something and she would lie about it. Very disappointed overall with this whole experience with Fiona.

Fiona is the absolute best!! Our puggo fell in love with her and so did we!