I've known Felix his whole life, and if I had to describe him in one phrase it'd be gentle soul with a serious work ethic. He's grown up around animals and has cared for pets of his own. He knows how to read them, feed them right, and handle the day-to-day stuff without hand-holding. He's the guy who stops to say hi to every dog he passes and actually means it. He's young, hungry to prove himself, and takes commitments seriously, exactly what you want from someone looking after your pet. I trust him with mine without a second thought.