Ethan arrived a day early to make sure he understood the care instructions - that was appreciated. I believe he did a good job taking care of Jax but had no way to confirm. I would've appreciated notice when he arrived the first day. I didn't hear from him until day two when I asked how things were going. He did share a bit more information after that. Generally speaking I appreciated the service he provided but expected a bit more communication. In addition, he worked his other job for six or seven hours each afternoon/evening. That was not ideal but I agreed ro this arrangement. I augmented one of the evenings with a dog walker while he was out the most extended time.

We were coming to town for a wedding in Lake Geneva. This was my first experience with Rover and I was nervous. Ethan communicated with me before the date which helped ease my mind. When Ethan arrived he was very friendly and immediately gravitated to Romeo. Romeo was comfortable with Ethan from the start. While we were at the wedding Ethan sent pictures of him and Romeo having a good time and wishing us the same. I couldn't have asked for a better pet sitter than Ethan I only wish we could use him more often.