4.8

Erin is a sweet and caring person. She loved on my moms dog, Jet, like he was her own. She took our dog at a moments notice during my moms medical emergency. She was also concerned about where Jet was going to be next while moms medical emergency was going on and noticed little personality quirks about Jet.

Erin did great. She is very punctual and reliable. She provided updates and my cats seemed to like her. Would recommend!

Erin agreed to housesit for us and our 3 dogs starting 5/8 and ending on 5/11. We told her that we were choosing housesitting vs. drop-in visits because our furbabies are not used to being alone for long periods of time and that they have never been alone overnight and we weren’t sure how they would do. We made it perfectly clear to Erin we did not want our dogs being alone for more than a couple hours at a time with the exception of the time she needed to go to school on Friday and Monday. She told us she had a “very part time job” but it wouldn’t be an issue. On 5/7/26 (the day before we were scheduled to leave), she met with me to review instructions / expectations during our time away. At this meeting, I let her know that I would be taking one of our dogs with me and so she would only have the two dogs to take care of. She asked if I wanted her to change the booking, and I told her that she didn’t need to do that since she had probably already been paid. At this meeting, she told me that she also feeds a cat 2x a day and would need to be gone for that. She never mentioned this before. I agreed that that would be ok for this time. What was I supposed to say? It was the day before I was scheduled to leave and would not have had time to make any other arrangements. I am very disappointed at the amount of time she spent at our house interacting with our dogs. We have a security system and have documentation of times she was here vs. not here. Out of 72 hours (3 days – which is what we paid for), she was at our home a total of 34 hours (which included sleeping hours). She only had 7 ½ hours actual interaction with our dogs – one time, only 48 minutes before she was gone again!! Quite often, our dogs were left alone for 4 ½ hours to 6 hours at a time. She arrived here at 11:29 pm one night, and 10:35pm another night. She was gone each morning between 6:30am and 6:56am. Thank goodness I took one of my dogs with me. He requires daily meds at certain times. What a nightmare that would have been!! Because I didn’t hear from her very much, I started asking if the dogs ate, if she was at the house, etc. She responded with, “I promise if they don’t eat or if anything is wrong I’ll tell you :)”. I felt I couldn’t even ask her any questions after that. At 9:31 Sunday evening, I told her that our neighbors had told us the dogs had been barking quite a bit for the last little bit and I asked her if everything was ok. She didn’t respond until 6:47am the next morning stating, “I’m sorry for the barking, they were all okay”. She asked about what I expected from her for cleaning. I told her she didn’t need to do anything but clean up after herself. When I arrived home, there was a dirty dish on my headboard, several dirty utensils in the sink, full bathroom garbage (which had been empty upon her arrival), the door to the hot tub room was open and lights left on overnight, there was an empty pudding container and silverware and other garbage in the screen room, there was some kind of reddish/brownish spots on the bathroom floor (don’t even want to know what they were). She was asked to bring in the mail and any packages and leave them on the kitchen table. She did not do this until Monday morning at 10:11am. She knew I would be home at 11:00 so really...why even bother other than me knowing she didn't do what was asked of her. We were expecting a few checks and if they had arrived, they would have been left in the mailbox for 3 days. While I wasn’t specific in saying to bring in the mail every day, I thought this would be common sense. Overall, I am very disappointed in the care my pups received.

What a great time Toby had with Erin. Erin kept in touch with us daily with up dates of walks how he was doing and pictures while we were out of town. We were very happy with the care and attention given to Tobey. If and when we go out of town again we will call Erin first and see if she is available. Thank you Erin.

Erin was great!!

Erin was so great with Mona! She sent regular photos and videos and was responsive!