5.0

With 5 years in the pet care industry, I have cultivated a deep understanding of animal behavior, health needs, and enrichment strategies. I am skilled in handling a variety of pets, from playful pups to curious cats, and am adept at tailoring care routines to meet individual preferences and requirements. See below for more details! Education: Bachelor of Science, Animal Science | September 2018 – December 2021 University of Rhode Island Minor in Wildlife and Conservation Biology Work Experience: Morris Animal Inn Assistant Manager of Lodging and Pet Wellness / August 2023 – present • Evaluate, prioritize, and act on time management strategies to fulfill daily lodging operations • Coach team members in a supportive environment and hold team members accountable in pursuing performance standards • Tracking staff attendance and addressing attendance concerns in accordance with company policies • Productively handle challenging client discussions to offer solutions-based actions to support customer satisfaction • Assist with department scheduling based on labor trends and within the guidelines of staff availability • Understanding how staffing levels, schedule changes, business demands, and outside circumstances can affect daily operations while demonstrating the ability to recognize the impacts and facilitate the necessary adjustments to ensure appropriate coverage Mountainview Veterinary Hospital Veterinary Assistant / April 2022 – September 2022 • Assisted veterinarians and licensed technicians by restraining each patient undergoing physical examinations and other procedures • Maintained a suitable and sterile environment within examination rooms and treatment areas • Maintaining and tracking of digital patients’ files using company software • Performed necessary kennel duties, such as feeding, walking, and administering medication for boarding and hospitalized patients Relevant Experience Dog Trainer Intern / Mischief Managed Mayhem to Manners / September 2021 – December 2021 • Participated in group and individual training sessions catered towards puppies by using clicker-based positive reinforcement. • Supervising dog play groups and managing any behavioral issues that occurred • Maintained a clean and sanitized environment for employees, clients, and dogs Puppy Raisers Club University of Rhode Island / September 2018 – December 2021 • Media/PR Representative (2019-2020 academic year) • Community outreach working with Guiding Eyes for the Blind to raise puppies to be future guide dogs Certifications • Pet First Aid and Pet CPR Certified • Fear Free Boarding & Daycare Individual Certification • Certified puppy raiser with Guiding Eyes for the Blind