Why should I leave a tip when she never even walked him? No real fault of hers, we just couldn’t coordinate my desire to reschedule. Originally, I paid in advance for May 1. I left her a message with her to reschedule because rain was predicted. She asked me to modify in the app so I switched the date to May 8 but she had other arrangements so I again checked May 13. She agreed to May 13. Granted, I did not know through this confusing app that I was to cancel and rebook all these times. But what happens to my original payment for services that was never rendered? It appears that I was to book again and charge another payment. I’m not doing that. Then when I was trying to read the refund statement I see something about getting half refund, no refund, based on situations that was confusing to the reader. I don’t like the app. and I don’t like having to log in numerous times trying to find what I was looking for (to cancel altogether or ask for my full refund back). I was obviously on a text with Danielle because I kept seeing our exchanges on the Rover App. So my last message to her was that I was cancelling the May 13 walk and that y’all can keep the freakin $20 that I already paid for nothing!

Danielle stepped in to house sit and watch our two dogs just three days beforehand when our other sitter canceled. She took our dogs on a little day trip and sent photos and was very kind and communicative throughout her sitting, would definitely recommend!