4.9

Daniel was fantastic - great setup, you can tell he is a real dog lover & wants to give them a lovely day

Daniel and Gabriel were amazing hosts for our dogs. Their property is beautiful and perfectly suited for the dogs to run around and socialize with other doggie residents. They sent us pictures and videos of their stay which gives me a lot of piece of mind while we were away. Highly recommend this place!

This was Cody’s first Rover experience. Daniel took great care of our boy! He went for some nice walks, played in the creek, and enjoyed socializing with other dogs. We love that he came home tired. Cody does well in calmer settings and thats exactly what Daniel provided. You can tell Daniel really cares for his clients and we’ll be happy to book with him again.

Gabriel is super sweet and takes great care of my dogs. He sends plenty of pictures throughout the day and is very much looking after them and making sure they feel good. The best sign is when you come again and the dogs are excited to go in!

Nothing positive about the experience from an owners perspective which I’ll focus on. First the ad. While it’s stated it’s a professional business it’s important to note you’ll be dropping your dog off to staff at a house, not to Daniel the poster. Not a big deal, but I’ll mention it as I misunderstood the ad. At drop off his staff had no details about my dog. No name, details etc. At drop off I had reservations to leave my dog since there were 3 other dogs there acting oddly in the environment. A retriever with tail between the legs, and two other dogs in a room together trembling with anxiety. I brushed it off thinking dogs of all behaviour levels must be accepted here. The owner did not require a pre-meet or have any prerequisite screening so whatever behaviour dog you drop off can stay would be my guess. Could lead to conflicts between dogs but you’ll have to trust the process and the handlers I assume. Professional handlers can deal with separating dogs properly to protect them. While daniel is very responsive to texts, I did not get daily updates as promised. Only once out of what would have been four days but I reached out and got pictures. Could be app issues but that’s never been the case before. In the pics and videos submitted, my dog seemed to be enjoying himself with the other dogs which was great. Pickup was annoying. I dropped off a crate, crate pad, food bowls as requested. The crate was given back to me filthy, bottom pad muddy and with poop stains on it and fur jammed in the hinges. The pad, was rolled up and given back to me with a fresh poop inside it. Yes fresh and warm. Ridiculous surprise unrolling that in my house with it smooshed all over the pad. So the staff saw it, rolled it up and handed it to me. Accidents happen of course, but just let me know, or clean it and I’ll come back for it. Obnoxious. I’m not quite sure how the crate was muddy and the pad had poop in it. Pad must not have been used in the crate I don’t know. My dog showed no signs of distress or fear of the staff at pickup, something I was looking for due to the other dogs behaviour at drop off. Dog has red eyes, which could be allergies from other dogs, or lack of sleep from the new space. Who knows. Just an observation. So while there was nothing to indicate physical mistreatment or conflicts with other dogs, my mind wanders to what lack of care he received due to the feces issue. That’s a complete lack of professionalism. Conclusion, driving away from drop off I was nervous but my dog is high energy and resilient and thought some strict rules would be fine vs the emotional based care offered from other vendors. Pickup left me beyond frustrated. Staff member literally handed me a fresh poop rolled up in my dogs belongings with a straight face so draw whatever conclusions you want from that.

My dog Lucy had an amazing time! This was the first time I ever used a pet sitting service as we always had a family member come into our home but this time they where all on vacation with us. I didn't know what to expect, especially with Lucy still being a puppy, however it was a great decision to leave her there for the week. I received regular updates, the place was very clean and tidy and Lucy was exhausted from all the fun she had. The setting backdrop was beautiful with lots of nature and a great play area. Lucy even learned how to run through an agility tunnel. Will book again.