She informed us our dog was incontinent. No boarder has indicated this previously. He came home smelling of urine and drank 3 full bowls of water. This indicates to me water was being withheld and he was locked in a small area where he could do nothing but urinate on himself. We will look for alternate boarding. My low star rating is not in reference to being called incontinent but for all the water he had to consume upon returning home as withholding water is not acceptable care. Christy does not agree with my review. He was left in her kitchen when not home and water was not withheld per her response. This is not how it appeared to me when I had to bring my dog home for a bath due to the urine smell and watch him drink 3 bowls of water. She has many good reviews which is why I initially used her. No one else has had this problem but I am not comfortable returning.

Cristy was very accommodating for a last minute booking. She took great care of our dog and sent pictures and checked in with us. It was very easy to communicate with her and we felt very comfortable our dog was in good hands. I would definitely use Cristy again