Cristy was so great with my cat Wilson! Will definitely book again 😁

I am writing this review with a very saddened heart, as this has been a nightmare and the worst experience ever for me and my two dogs. I boarded my dogs with Cristy in her home from September 30 to October 3rd. She painted a beautiful picture sending me pictures and updates on how my dogs were doing while I was away, however; this was far from the truth. When I picked up my dogs, they overwhelmingly smelled of cigarette smoke, urine, and filth. Their coats, dog bags, toys, collars/leashes, and crate mattresses all had the most foul odor. Under Cristy’s profile it clearly states “non-smoking household”. We are a non-smoking household, as I am highly sensitive/allergic to cigarette smoke and made sure to book them with an appropriate sitter accordingly. It wasn’t until the first few minutes on the drive home that the smell became obviously apparent. When I was almost home, my youngest dog peed in the back of my car and projectile vomited all over, both of which she NEVER does. As I drove downhill, both the vomit and urine traveled underneath to the front seats and onto the front floorboards. The vomit was everywhere; on both dogs, the seats, the doors. I found splintered pieces of wood mixed with dog food in what she had spit up, and later found unidentifiable material in both of my dogs stool. My heart is absolutely broken for them and for what they had to endure in this unacceptable environment. After having very busy days while they were gone, this was the last thing I ever would have imagined having to come back to. I spent the entire afternoon and evening (around 4-5+ hours), bathing both dogs, washing their collars, leashes, dog toys, crates, and crate mattresses. It wasn’t until after dark I was finally able to feed, walk, and put both dogs to bed for the night. Honesty is the best policy. There are no words to describe the deceit and how it feels to be blatantly lied to. I trusted this person with my sweet babies and was left with disappointment and defeat. Pets and pet parents deserve FAR better than this. I really wanted to take the time to write a very detailed review to help avoid this from happening to any other pets and families. My experience with Cristy was absolutely and undoubtedly unprofessional. This is not a person I would ever leave my dogs with again. Although I would give a zero, my only option is 1 star in terms of review.