I was very hopeful about hiring Courtney, but I came away less than thrilled. Before hiring her, she came over for a meet and greet and I explained in detail about the care instructions and showed her the guest bedroom where she would sleep and the bathroom she would use. I also left written instructions for the animals for her reference. Courtney was fairly good about sending pics in one update a day. There was one day I had to follow up with her. During the meet and greet Courtney said out loud that there wouldn’t be a reason for her to go upstairs and it was not a part of the tour of the house, however, when I came home it became clear that she had either not slept here or at least had not slept in the guest room. She had also used the upstairs bathroom to shower (I know because she left her hair gunking up the drain), using my towels afterwards, instead of the clean towels left for her in the guest room. I also have a sneaking suspicion she slept in my bed, though I can’t be sure. She definitely didn’t sleep in the guest room. I knew she had gone upstairs because she sent me pics of the cats upstairs, but sleeping in my bed and using my towels is a step too far and just plain weird. If she had mentioned it to me or had asked because there was some reason she felt she needed to sleep upstairs or use the upstairs bathroom, then we could have discussed it, but she didn’t. Leaving my animals in someone else’s care and asking for them to stay in my home is an exercise in trust, and this experience left me feeling like that trust had been violated. Two stars because everyone was fed.

Courtney did a great job caring for our pup! He is a picky eater and on daily medication and she got him to eat and take it every day.