Problems can come up, and I understand that things don’t always go as planned. That said, communication and care could have been better. I dropped my dog off 30 minutes early as agreed; she said she wouldn’t be home but would be soon after and would leave the door unlocked. I didn’t hear back for a few hours and wasn’t sure if he’d been checked on or fed. She later explained she’d had an unexpected issue on the river, was out of service, and that a friend let him out beforehand, which I appreciated. Still, when I picked him up he was tugging to go to the bathroom, hadn’t been fed even though I’d mentioned he eats right when he gets up, and when we got home he sprinted to the door and drank an entire gallon bowl of water. It just wasn’t ideal since he’s not used to being alone in a new place that long. I also would have chosen someone else if I’d known she planned to be out until our original meetup time because I’m not sure what the plan would of been if she was out of service and gone when I was supposed to meet.

Christian communicated well with me over details and updates on my cat Olive. This was a last minute booking and I really appreciated her jumping in. She even took on a couple of extra requests while I was gone. Definitely recommend.