Two stars for the quick response for a short short notice booking for my cat and dog. Chris was friendly enough and if I didn't need to board my fur babies for one night I wouldn't have left them. She had other dogs which was fine my dog does well with other dogs but they were in stacked crates she said my cat would be in the "office" on his own I was ok with that. Well, when I text her the next day to let her know I was going to go get them she didn't respond which was fine since I figured she was busy with the other animals so I waited a while then I went to the home rang the bell there was no answer got the recording saying if I'd like to leave a message so I called her apparently she was asleep it was about 230 almost 3 o'clock in the afternoon well when I got in there to get my animals My dog's crate was up still her blanket was in her crate and was soaked in urine my cat was in this set office which was more of a storage room piled up with furniture and other items my cat was cowering under a desk and wouldn't come out I finally was able to get him out he was very scared. When I got home my dog peed in the house more than once she's never done that after being away from home. This is the first and last time I will use Rover or Chris I will go back to using camp bow wow or find other accommodations. Sorry Chris.

Chris was awesome!!!