4.5

Chloe was very communicative and easy to work with, however seemed to lack experience caring for cats specifically regarding expectations for litter box management.

I unfortunately cannot recommend Chloe and ultimately had to end the booking early and arrange alternative care for our dogs while we were out of the country. Before the booking, I clearly communicated the dogs’ care schedule, including when they needed to be taken outside. During the stay, there was an approximately 12-hour period during the daytime when the dogs were not taken outside to use the bathroom. Chloe later told me she had gone home to take a nap during that time. I also learned that Chloe had brought a person I did not know into my apartment. He was allowed to sleep on my couch for hours and, most concerningly, was left alone inside my apartment with our dogs while Chloe was not there. I hired Chloe to stay in my home and care for our pets. I did not authorize an unknown third party to be left unattended in my home with them. There were also issues with the condition of my apartment. Dirty dishes were left piled in my kitchen sink for multiple days, which was particularly concerning because I was away from home and wanted to avoid attracting pests. I eventually had to specifically address cleaning up after herself and not leaving food and dirty dishes sitting out. Communication regarding the dogs’ care was another significant issue. On one occasion, I asked Chloe to pick up dog food and pill poppers needed to administer medication. She told me she would pick them up “right now.” When I followed up later, I received no response, and another follow-up approximately 12 hours later also went unanswered. My friend subsequently messaged the same group chat regarding her dog’s medication and received a response. After multiple issues and increasing concerns about the dogs’ care, communication, and what was happening inside my home, I no longer felt comfortable allowing the booking to continue. I arranged alternative care and ended the stay early. Leaving your pets and home in someone else’s care requires an enormous amount of trust, especially when you are traveling internationally and cannot simply come home if something goes wrong. Unfortunately, this experience caused me to completely lose that trust. Based on my experience, I would not entrust Chloe with my pets or access to my home again.

Chloe is so lovely. Our DeeDee loved walking with her and enjoyed the time outside with her. She has great communication and we appreciated the support during our first week using Rover. We can’t wait to book her again. Thank you Chloe!!!

Chloe P. cancelled a booking within a day of the start date.

Chloe was amazing with our golden retriever. She was always on time and sent great photos to keep us updated. Highly recommend!!

Chloe was wonderful! Super communicative, gentle and patient with the dogs, and respectful of the space. Would book her again and recommend her to anyone.