This was our first time using Rover to find someone to check in on, feed, and care for our cat, Potato, while we were traveling outside the country for two weeks. We were a little nervous leaving him for that long, but Chenqi (and her husband, Zhaohan) made the entire experience easy and worry-free. Every day, they arrived reliably, fed Potato, cleaned his litter box, refreshed his water, and even spent time playing with him so he wouldn't feel so lonely while we were away. It was clear they genuinely cared about his well-being and weren't just stopping by to complete a checklist. Chenqi and Zhaohan were also excellent communicators. They kept us updated with messages and photos (which were great because we missed seeing Potato more with each passing day), paid close attention to Potato's behavior, and even alerted us when they noticed a small change in his appearance. They also kept us informed about his litter box habits, which gave us tremendous peace of mind. Their attentiveness made it clear they were truly looking out for him, not just completing the basics. Since this was the first time we'd ever been away from Potato for this long, we were especially anxious during the first few days of our trip. Chenqi and Zhaohan quickly put those worries to rest. Knowing they have cats of their own made it even more reassuring—they clearly understand cats and treated Potato with the same love and care they would give their own. We wouldn't hesitate to book Chenqi and Zhaohan again. Having such trustworthy, compassionate, and dependable sitters means we can travel in the future knowing Potato is in excellent hands. We highly recommend them to anyone looking for exceptional pet sitters.

Chenqi was an amazing sitter for our kitty, Cheesecake. You can tell how much she truly cares about animals, Cheesecake was very well loved. She was even able to trim her very thick nails and shape them properly - something that multiple vets have not been able to do, I’m still in awe.