5.0

Our 1 year old cat stayed at her place for 3 days for first time. She was prompt in communication and kept us updated with her status and pictures and took very good care of her. I recommend her.

Chenqi did a wonderful job taking care of Midas! She followed all of our instructions and sent us photos and videos during every visit, which we really appreciated. Our cat Midas is very shy and loves to hide, but Chenqi was always patient about finding her and making sure she was okay. One time Midas hid in a hard-to-reach space above our fridge and cabinets, and Chenqi patiently waited for her to come out and even helped block the area afterward so she wouldn’t get stuck there again. We really appreciated how thoughtful and attentive she was!

This was our first time using Rover to find someone to check in on, feed, and care for our cat, Potato, while we were traveling outside the country for two weeks. We were a little nervous leaving him for that long, but Chenqi (and her husband, Zhaohan) made the entire experience easy and worry-free. Every day, they arrived reliably, fed Potato, cleaned his litter box, refreshed his water, and even spent time playing with him so he wouldn't feel so lonely while we were away. It was clear they genuinely cared about his well-being and weren't just stopping by to complete a checklist. Chenqi and Zhaohan were also excellent communicators. They kept us updated with messages and photos (which were great because we missed seeing Potato more with each passing day), paid close attention to Potato's behavior, and even alerted us when they noticed a small change in his appearance. They also kept us informed about his litter box habits, which gave us tremendous peace of mind. Their attentiveness made it clear they were truly looking out for him, not just completing the basics. Since this was the first time we'd ever been away from Potato for this long, we were especially anxious during the first few days of our trip. Chenqi and Zhaohan quickly put those worries to rest. Knowing they have cats of their own made it even more reassuring—they clearly understand cats and treated Potato with the same love and care they would give their own. We wouldn't hesitate to book Chenqi and Zhaohan again. Having such trustworthy, compassionate, and dependable sitters means we can travel in the future knowing Potato is in excellent hands. We highly recommend them to anyone looking for exceptional pet sitters.

Chengqi was super punctual and meticulous! For each task, she provided picture proof and helpful notes for my cat's behavior. I would highly recommend working with Chengqi, and I will be sure to rebook her when needed! Thanks Chengqi!!!

Chenqi was an amazing sitter for our kitty, Cheesecake. You can tell how much she truly cares about animals, Cheesecake was very well loved. She was even able to trim her very thick nails and shape them properly - something that multiple vets have not been able to do, I’m still in awe.

Vivian is a wonderful and responsible pet caregiver. As a cat owner herself and someone who has cared for both cats and dogs for many years, she truly understands animals’ needs and personalities. She is patient, attentive, and genuinely loves spending time with pets. I would highly recommend her to anyone looking for a trustworthy and caring sitter.