Chen is the best! She is incredibly trustworthy, and it’s obvious how much she genuinely cares about our cats. Moose and Rocky warmed up to her the moment she walked through the door for our first meet-and-greet—she’s truly a cat whisperer. We have complete peace of mind whenever we travel knowing Chen is looking after them. She provides detailed updates after every visit, along with plenty of adorable photos that help us feel connected to our babies while we’re away. Chen is attentive, reliable, and follows instructions perfectly. She pays close attention when one of our cats isn’t feeling their best and always goes the extra mile to make sure they’re comfortable and cared for. On top of that, she is one of the kindest and sweetest people to work with. We couldn’t recommend her more highly—10/10!

I found Chen through Rover to drop in and take care of my two cats for six days while I was away, and she did an excellent job. From the start, she carefully wrote down all the details I shared about my cats’ routines, which gave me confidence that she truly listened and cared. Every day, she provided thorough and timely updates, including how much each cat ate, their litter box habits, and their energy levels. She consistently refreshed their water, fed them meals and treats as instructed, and made an effort to interact and engage with both cats so they wouldn’t feel lonely. Chen comes across as very responsible, well-educated, and trustworthy. Because of her attentiveness and clear communication, I felt much less anxious leaving both my cats and my home in her care. I highly recommend Chen to anyone looking for a reliable and thoughtful pet sitter, and I will definitely book her again in the future.