Charlotte was able to give us several days of drop-in visits for our sometimes curmudgeonly cat on short notice, even though neither she nor we had much Rover experience. I really appreciated her open communication about that. I also appreciated her coming (on time!) for our meet and greet and how responsive she was to texts. She let us know when our cat was sick, and she cleaned up after him - the house and litterbox were tidy and our cat was content when we returned home from our trip. I would request her service again. My only negative was that one time she was late or forgot to send a photo during the visit, which made me nervous the visit had not occurred; however, when I texted to check in, she was responsive and had been here. We also had some minor confusion about whether our cat was allowed outside between visits, and small details I wish I’d left better instructions about, but on the whole I feel she really cared about doing a great job to care for our pet and to communicate with us. I hope in the future she is available to visit or housesit for both of our pets.

Charlotte is excellent at caring for all kinds of dogs. She works well with young, energetic dogs who need a lot of exercise as well as senior dogs who prefer shorter walks and an easier pace. Charlotte is kind and gentle with dogs and she is very responsible, always showing up on time for work.