4.8

I really like Charlotte-she's very sweet, but there were some hiccups. There was some confusion with my written instructions during the week which wasn't a big deal, but when we returned home, the kitchen had food on the counter, unwashed utensils with stuck on dog food and my dining room table was covered in food crumbs and dried up I don't know what. I admit that I'm kind of a neat freak, but it was unexpected after such a long drive home. I must say though, Charlotte was very good with our pets and they we're in good shape when we returned home. Charlotte also made sure to water all of my plants of which I was very grateful.

This was not a good experience. First night she was 4 hours late to feeding our dogs. Everything was typed out and left on kitchen counter for her to read. She mistakenly overdosed our dogs with their calming chews that they are only to have 1 in the am and 1 in the pm. This was told to her, typed out, and wrote on the container itself. Our 2 dogs were given 45 more chews than they should have been given. Something broke most likely by our dog when she was 4 hours late feeding them and she didn’t tell us anything got broken. We found it once we were home. On the app she was scheduled on the last day to be done between 9-10pm. She left at 12:16 pm we got home at about 5pm. Let’s not forget our cat whose water dish was apart and we had to search for it. Our cat could not have opened the closet door and moved her dish which had a container for water attached to it when we left. Found the extra container unattached and behind the closet door inside the walk in closet and her bowl part was near the bed. My daughter put it back together and our cat sat and drank her water for like 2 minutes straight. Idk how long the cat was without water. Nothing was cleaned up we found trash in the room she stayed in under the bed on the side of the bed. She didn’t throw her left over Panda Express away that was in the fridge. She did not clean up after herself and only told us she couldn’t find the broom to sweep up any cat food. The broom was literally outside the room she stayed in and another was in the garage by the door. I will never use this app again all they could do was apologize for the inconvenience and frustrations and tell me to leave a review. This isn’t everything but I am done with this app and situation. I paid over $500 for someone to over dose our dogs and dehydrate our cat. I am leaving all bad reviews for this app on any and all platforms I can. I was hopeful this would have been a good experience especially since she was rated a top sitter.

Charlotte shows up on time and is always friendly. She’s a very dependable.

Charlotte was amazing. She took my dog to the vet when needed and took great care of my bird

Charlotte is alway great. My dogs are well cared for and I never have to worry about them. If there are any problems she lets me know and she is excellent at taking care of everything. I truly appreciate her.

Charlotte was amazing! I had a last minute trip that I was trying to make happen and she was the only reason it happened. Very prompt and wanting to help, and you can tell she sincerely loves animals. Will definitely reach out to her again!