Charlie will keep your pet insurance it's routine to the tiniest detail. He will communicate with you clearly along the way, for example sending photos on their walks or garden etc. Charlie is gentle and so kind but also very firm so if you, for example, do not allow dogs on furniture he will make sure they don't go on it! Charlie is keen on walks where dogs can have freedom and if you give him fuel money he is happy to take them to lovely places. You need to provide your own car travel harness or crate. (He has a beautifully trained lab who, if you want your dog to have company, can be requested to come along too. Ideal added bonus for dogs who like company or need to practice as his dog is THE most amicable you could ever meet). He has looked after our dogs, kitten and chicken perfectly for as long as 18 days. He is such a genuine young man. I highly recommend him to care for your pets.