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Charlie and Madeleine M.

5.0 out of 5 stars
131 repeat clients
Profile image

Charlie and Madeleine M.

5.0 out of 5 stars
131 repeat clients

Contact for Boarding

from $40 per night

Highlights

Basic background check
7 years of experience
Has a fenced yard
Home full time
Can administer medication
Special needs experience

Pet care experience

Charlie's Backyard

We consider our guest dogs members of the family. Dogs are always supervised in our fenced and secure back yard, and in the home as well. We walk our guests with our dogs Zachary and Bailey every day, usually 30 to 45 minutes, and we specialize in supervised pack therapy and socialization. Zachary sleeps in his crate in our bedroom and so do many of our guests. If guest dogs are not crate trained we can work on that or provide a private sleeping room for this purpose. For puppies less than one year old we charge $45 per day. With puppies the training is continuous including sit, stay, recall, leash walking, house training, door manners, etc. We provide the training treats, poop bags, and TLC. We do not accept dogs that are not spayed or neutered except for puppies. Please contact us to discuss your dog's special needs. Our typical care day is 24 hours and we tend to not enforce this too strictly. However, if your schedule requires an early drop off and/or a late pickup resulting in an extra 6 to 8 hours of care, we may charge $25 for the additional time.* * Apparently, there is still some confusion about the hours of care covered by a one day charge. If for example a client drops a dog at 8AM on a Saturday for a one day stay, and does not return to pick up the dog until 4PM on Sunday, clearly this is more than a one day stay. And clearly we should be compensated for loving and caring for this dog for the additional 8 hours. We do not time our guest stays with a stopwatch, but if your dog's stay will be more than 24 hours, then please plan for an additional charge and work this out with us in advance so that we can be compensated fairly for our care of your dog.

Qualifications

131 repeat pet parents
100% response rate
Usually responds in under half an hour
30% bookings with photo updates
Sends updates with Rover Cards
7 years of experience
Oral medication administration
Injected medication administration

Ratings and reviews

5.0
stars
251 ratings
Kristy B.
5.0 out of 5 stars
Boarding • Sep 21, 2020

Madeleine and Charlie are wonderful! They took such good care of my puppy Harold! Madeleine kept me updated on his stay through videos and pictures and allowed us to enjoy our family wedding weekend without a worry for our new baby! Very grateful for these precious people

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Ann A.
5.0 out of 5 stars
Boarding • Jul 28, 2020

This was the first time I had left Champ (my golden doodle) in away-from-home care and I can’t speak highly enough of the care and love provided to him my Madeleine and Charlie. They sent photos and videos often, which were not only comforting to me but told me what a great time he was having! They treated him as a member of their family!

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Tammy S.
5.0 out of 5 stars
Boarding • Jul 20, 2020

Madeline and Charlie were excellent!!!! Sent pictures every day and videos. I knew Bella was happy and secure!! That means everything to us concerning our fur babies!! We will use them again for sure!!!

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Chelsey K.
5.0 out of 5 stars
Boarding • Feb 25, 2020

Charlie and Madeleine took such great care of our little Diggy! She sent pics and videos every day and gave us updates on how he was doing- this helped ease our mind since it was the first time he’s been away from us. They even worked on some commands with him and he’s already doing much better with them! I would absolutely recommend them if you need a trainer or sitter- I will be booking with them again when we’re back in San Antonio!

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scott j.
5.0 out of 5 stars
Boarding • Feb 09, 2020

Excellent place and care. They love their guests!

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Collin C.
5.0 out of 5 stars
Boarding • Dec 11, 2019

Our dog doesn’t even look back when we drop her off! She loves it there!

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Calendar and availability

Available
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SMTWTFS
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Where your pet will stay

Home characteristics

Lives in a house
Has a fenced yard
Non-smoking household
Has 2 dogs
No children present
Dogs not allowed on bed
Dogs allowed on furniture
Potty breaks every 0-2 hours

Pets

16 to 40 lbs
Spayed and neutered dogs only
No females in heat
Crate-trained dogs only
Takes only 1 client at a time
Charlie and Madeleine can host up to 2 pets per night
Of course our guests must have the normal vacinations required by any boarding facility. We ask for a copy of the last vet visit showing all vaccinations are up to date. We also require our guest dogs to be on a flee and tick medication for the duration of their stay. Here in South Texas heart worm prevention is important. If your dog is not on a heart worm prevention program, we suggest you check with your vet to discuss the best option.
Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.