Brian sent a picture almost daily to show happy dogs and that was nice. While around more during the day, which our dogs enjoy, he was gone a lot later in the evenings, something to consider based on your pets needs. Brian could benefit from asking more questions to help provide greater pet parent satisfaction, especially when establishing himself with a new family. While Brian seemed focused on our pets the week he agreed to care for them, there was no attempt for preparation and proactive questions.. We had to request the meet and greet before booking the care. We also had to request a quick refresh and key pick-up closer to the booked care. During the refresh and key pick-up, Brian rushed in and out and also suggested he had never received our care notes that were provided at the meet and greet. Even with that, he still had little to no questions. We came home to several digging holes in the yard based on an assumption that the dogs would enjoy time outside unsupervised to play (care notes included a message about digging). Our dishwasher was running when we returned home. Our initial response was appreciation of the attempt to leave our home the way it was found upon arriving to House Sit and care for our pets. We soon found multiple lights had been left on mid-day, 75% of the dishes required a lot of scrubbing from an excessive amount of stuck on food, a messy stovetop, and a massive amount of dog hair dust bunnies that lead us to think no cleanup had been done all week (care notes included the location of our broom/dustpan and vacuum). While the dogs seemed happy and cared for, there were many situations that could have been avoided with a few simple questions to the family and a little care for the space being lived in for the week. We will be adding even more details to our care notes for the future, an area that has not been an issue with prior caregivers but an opportunity for increased clarity of expectations and a desire to avoid these situations in the future.

We have used Brian before for overnight stays for our dog Molly! He is is great, very trustworthy and reliable! We will definitely use him again!