Brennon was over an hour late with the drop off of William, my Service Dog. I had texted him and called him serval times prior to the agreed 10:00am drop off. He finally responded at 10:36am stating he overslept his alarm. He showed up to the hotel at 11:10am. It you can imagine, this made me a nervous wreck and of course late for getting together with the rest of the family. (I had told Brennon B. that if he had any difficulties with William, any at all, he should call me and I'd come get him.) But, William was in good shape, though he didn't act much like himself for a few hours. Not sure what was up with that except he's not accustom to staying with other people overnight. I hate not giving a good rating, but the being late with the drop off really through me off, I had no idea why he wasn't responding to my many messages and phone calls that I started sending just after 8:00am that morning. I was afraid something bad had happened.

Brennon was great overall and very responsive to my many messages as an overly concerned dog mom. Sent updates, pictures and videos throughout the day keeping my mind at ease making my first time putting my girls in doggy daycare a breeze. Highly recommend!