Unfortunately when I went for a meet and greet Brandon opted not to allow his malinois to meet my dog and only allowed her to meet his older docile dog out front, which should have prevented me from booking with him in retrospect. This resulted in my dog being completely scared and anxious when at drop off Brandon closed my dog in his house, feet away from his crated dog who was barking viciously and lunging at my dog while him and I chatted on the porch about care logistics again, as he didn’t seem to remember he had never watched my dog before. The handoff and introduction was abrupt and mismanaged and my dog was terrified. I asked for him to allow her time to decompress knowing she gets anxious and fearful and instead he was attempting to handle her within the hour of her being incredibly freaked out by how he handled her intro. I had been more than transparent about my dogs fearful tendencies and how they manifest and he expressed confidence in managing them, yet after I had already boarded the plane, an hour into her stay he asked to cancel. I agree, it was the best decision not to proceed at that point, but I’m confident it wouldn’t have been necessary if he had allowed the dogs to meet, did a slow introduction and allowed my dog the space she needed when she was clearly scared. It was all incredibly stressful. I’m sure Brandon is fine for most dogs, but he presented false confidence to secure my booking with a dog who needs more intentionality and patience. She has had multiple successful stays with sitters who navigated that process better.

Brandon was great. He helped us out in a pinch on a holiday weekend. We were able to do a meet and greet with his dogs ahead, good communication throughout! We will be booking with Brandon again!