All I can say is…..BEN IS GREAT!! Poncho is a picky fellow all around and he got along great with Ben. We did a meet and greet the evening before, Poncho always barks at strangers and doesn’t like just anyone but he never barked once at Ben. He seemed to feel comfortable with him as soon as we met. On the day of the sitting, Poncho let Ben inside again no barking accepting and welcoming him into our Airbnb without us here. This made me feel so comfortable knowing Poncho wasn’t stressed while we were away because he a senior dog and has some anxiety issues. Ben sent me several updates and pictures as well throughout the day. Poncho didn’t eat while I was away and Ben was worried, he let me know …I had forgot to tell Ben poncho sometimes does this if I’m away because I think he gets a little sad maybe some seperation anxiety, this also is a plus for Ben showing he truly cares about your pet and what his responsibilities are. If I ever have to use a dog sitter again while I’m on vacation here in St. Augustine I’ll most definitely be using Ben if he is still available. Apparently for my Poncho he was the dog whisperer because again Poncho is a very picky little guy on the ppl he likes and he apparently loved Ben from The first sniff lol Thank you so much Ben for taking care of my baby, we appreciate you for today more than you will ever know!