She was the cheapest option, and unfortunately, it became clear why. She was late to 2 out of 3 scheduled visits, despite us clearly agreeing on specific times and dates in advance. Most concerning of all, my dog, Lenny, went approximately 16 hours without being taken outside, which was completely unacceptable and very concerning for his well-being. While she was kind to him when she was there, the lack of reliability and consistency overshadowed everything else. I trusted her to properly care for my dog, and I was extremely disappointed. If I could leave zero stars, I would.