4.9

I don’t know where to begin. When we booked with Ashley, she told us she would spend most of the day at our home, but she only showed up for a few hours each day and never once spent the night, which was not what we agreed to. Our pets are deeply loved and deserved better than this. We had a second booking scheduled for the following week, and at 6:50 PM the night before it was set to begin, Ashley informed us she would be away 12–13 hours a day due to a new job. I understand that life happens, but a few hours’ notice is simply not acceptable, especially if this was something she saw coming. We ended up canceling and had to scramble at the last minute to find other arrangements. The combination of the last-minute cancellation and the inconsistent care during the first booking, sometimes not showing up until 12:30 in the afternoon, has left a sour taste, and we will not be using Rover again.

Ashley was able to pull through for us when our previous sitter backed out with only two days’ notice. We were immediately interested in her after reading on her profile that she rescues animals and helps find homes for them after caring for them. As a pet parent to a dog and a rambunctious kitten, I have a lot of anxiety about the safety and wellbeing of my pets, so it was important to find someone with the care and patience to look after someone else’s babies while we were out of town. When we did the meet and greet, both my dog and my kitten immediately took to Ashley, which made us feel even more confident leaving them in her care. Ashley kept us updated every day with photos and text message reports with how they were doing, which made our trip much more enjoyable because we didn’t have to worry about our pets. When we came home, both my dog and kitten were happy and acted like we had never even left. They were clearly very well cared for, comfortable, and relaxed. Ashley house-sat for us in our home while we were away and she was also very respectful of our home and everything was exactly as we left it when we returned. I will absolutely be booking Ashley again in the future for all of our pet sitting needs, and I highly recommend her!

Ashley was great! Grady loved her and things went really well. So happy to find a sitter that Grady does well with

Ashley did an excellent job. My two cats, Jasper and Graycie, were happy. My third cat, Walter, was shy but was well taken care of by Ashley.

Ashely was great! She kept me updated ever day during the week I was gone with pictures and texts. She was willing and able to keep my dog over the Thanksgiving holiday, which was wonderful. I came home to an incredibly clean house and super happy dog. I could not be more pleased. I would definitely use Ashley again.

I was so nervous about using Rover not knowing what to expect for the safety and care of my furr babies. Ashley is super sweet and made me feel better. Love the pics she sent of Kaiti even when she was playing hide n go seek! Ashley was quick to respond and that was huge for me!! Request her for your next sitting job! Looking forward to working with her going forward.