Armitage is very communicative, flexible, and clearly cares deeply for the animals they watch. I appreciate their friendly demeanor and believe they are a great fit for many dogs. However, I experienced some concerning issues regarding my dog Charlie’s care. I left two specific, as-needed medications for Charlie in case he strained his leg, with clear instructions to contact me prior to administering them. Unfortunately, these instructions were not followed. The medications were given twice daily without my knowledge, and the pills had been transferred into unmarked zip lock bags, which caused significant concern regarding medication management. Additionally, the feeding instructions were overlooked. I provided more than double the necessary amount of food for the stay, but the containers were completely empty and one was broken upon pick-up. Finally, Charlie and all of his belongings returned smelling strongly of cigarette smoke, requiring multiple baths and deep cleaning. While I do not wish to impact Armitage's business negatively, as they are truly kind and well-intentioned, I feel it is important to share my experience. I would advise caution for pet parents whose dogs require strict medication management or specific care routines.

Kharma always has a great time