Angelica & Jay have 15 years of experience with pets. Jay has worked with dogs for over 10 years so we know all a pet needs to have a comfortable stay. And if your pet has a special need be sure to let us know and we would attend to the unique nature of your pets needs as we understand not all dogs are the same. The entire home Is open to your fur baby, no limitation and as the owner we would send you videos and pictures of how your pet is doing while with us. So you would be comfortable knowing your pet is doing just fine. Our lines are open 24hrs if you feel you need to talk we here so you really have nothing to worry about.