Introductions: Whether for Day Care or Boarding, we will aim to introduce new dogs to ours on neutral grounds, initially on their leads, for at least 10 min — either on our front driveway or in the enclosed park around the corner. Please take this time into account when dropping them off. Our boys get very excited at the prospect of a new play buddy (and perhaps yours too) so we're all about setting the tone. Funnily enough, our boys' excitement dies down after the first 10 min such that you wouldn't have even guessed they were so interested to begin with! :p Doggy Day Care (Fri–Sun: earliest drop-off 0800, latest pick-up 2200): Your pup will be integrated into our fambly's (family's) routine, and we will incorporate any personal requests or considerations based on your detailed instruction. Our routine generally involves: regular potty breaks (every 2-4 hours), at least 1 x 1-hr continuous walkie/physical exercise outdoors (see potential Environments/Areas section below), post-walkie snack (typically a chewy stick, but please provide your own if you have a specific preference) and occasional snacks throughout the day (fresh foods – veggies/fruits/cooked proteins, biscuits). We are able to offer your dog a coat/jumper for rainy/mucky days if they are the same size as our dogs (10 kg). We will towel down everyone after a walk and will happily bathe your dog after a particularly mucky outing unless you prefer us not to. Partly the reason for this (aside from clean doggies!) is that we allow dogs on our furniture. We have dog beds and two crates for fambly friends that prefer some separate alone time, but they are also welcome to nap on the couch and our beds if this is a habit you allow yourself at home. We will generally strive to maintain whatever training and habits you have set for your dog, so please advise us when you drop them off. Dog Boarding (up to 3 nights Fri–Sun: earliest drop-off 0800, latest pick-up Mon 0800): Everything under Doggy Day Care + meals. Please, we prefer that you provide enough food to cover all of your pet's meals and advise us on their feeding schedule. We would also appreciate your guidance on diet/snacks in general: we tend to supplement our dogs' 50:50 kibble/raw food diet with fresh foods (fruits/veggies/cooked proteins), their post-walkie chew stick and very occasionally training treats (we tend to just use fresh foods for training). Lots of cuddles and interactive playtime at home in the evenings; feel free to drop off their favourite toy(s) or home comforts, but we also have a decent selection of chew toys, ropes, squeaks and balls. We don't tend to have many soft toys because our 5yo dog really enjoys meticulously gnawing and destuffing them... but it's also fine and easy to tidy up after! We just don't recommend dropping off your pet's favourite soft toy ;) Environment/Areas: In addition to our home and enclosed garden, we are in spitting distance (<5-10 min) from open fields and meadows (University Parks, Merton College Sports Grounds and Music Meadow, Christchurch Meadows, etc), as well as enclosed walking/cycle paths, nature walks and river trails. We always try to get at least 1-hour of proper outdoor stimulation/physical exercise a day (not including travel time), supplemented with interactive play at home. For precaution's sake, it is very likely that we will exercise your dog on-lead unless in a confirmed enclosed space. We have a 30-meter stake & cable that will allow dogs to roam a bit more freely while still on lead (necessary for our youngest pup who is still working on his recall!) We would appreciate details of any GPS pet trackers you use as this would make off-lead walks easier for us to consider once we're familiarised with your dog's habits (FYI, both of our boys use PitPat tracker. If you do too, let's be friends!)