Allison was great! She was available for our last minute issue! She sent multiple photos and videos of our pups. Updated us with how they were doing and if our younger pup got into anything as this was her first time left out of her cage for more than 3 hour at a time. Allison actually showed up on time to every visit and would notify me if she hit traffic or wanted to swing by a couple minutes earlier/later. Allison is very reliable which is my biggest want in a sitter! Will be using Allison for all our future trips.