Alexa did a wonderful job with Rocket over the weekend and the place looked fantastic upon returning, Rocket, while being a good boy did have an upset tummy one night and also decided to go after a pillow. Alexa just took care of both situations and communicated what happened. I was very happy with how she dealt with both, neither of which was from something she did. Bottom line I recommend her 100% and would totally rebook again.

This was my wife's and I first time booking with Rover. We had a meet and greet everything seemed okay. The day comes for her to walk our dogs the morning walk was okay. She stated " the kitchen door was open when she got to out home and that she locked and closed it prior to leaving." We get a text and call for the second walk claiming that our dog is missing and the door is open. The door she claimed to have locked. She questioned us asking if we have a other people live here, it seemed like she was insinuating that we got robbed. She also stated that she didnt steal the dog that she didnt need another. Rather than trying to keep us calm and fogure it out she made the situation so much worse! We have had this dog for quite some time now and he has never opened up a door that was locked. The pure negligence of this walker is absurd. Also the fact that we had to call muiltple times to rover to get something initiated was terrible! PLEASE NEVER USE THIS DOG WALKER!!!