If a client discusses a list of instructions, I’ll do my best to follow them to the letter. Otherwise, I’ll follow what to me is ideal care for an animal: ensuring they have clean and fresh water, proper food, cleaning litter boxes or taking a dog out for a walk as needed, and spending a little time cuddling and playing (respecting how shy they might be!). If a pet is too shy to play, sometimes I’ll just spend a few minutes sitting on the floor and talking to them in a soothing voice so they can get used to my presence as someone who is friendly. If approved beforehand, I can even bring (or use your own) a few treats! I may also reach out to you if I see something that I think needs addressing (not enough food or litter, a pet seeming lethargic or coughing excessively etc.). If that happens, I’ll discuss with you how you want to handle it. In case of illness, I take my own cats to Wentworth Animal Hospital so, for example, if I saw your cat seemed to be vomiting excessively, if you approved it I would have no problem taking them in for a walk-in and working out the payment and a reasonable rate with you over the phone. The most important thing is to ensure that your fur baby is given the best care possible. :-)