Upon your request, we’ll send you a thorough questionnaire to help us best accommodate your little one – it covers things like routine, needs, behaviour and care preferences. Please feel comfortable sharing any additional information about your pet that may be important for us to know, even if it feels inconvenient or tricky to accommodate. We’re flexible and always open to discussing adjustments or changes in routine where needed - our priority is making sure your pet feels safe, settled and well cared for. WHAT TO PACK FOR YOUR PET 🎒 - Food (with instructions – we can provide bowls or lick mats, but we recommend bringing their own) - Medication and supplements (please make sure you thoroughly discuss dosage and methods of administration with us before the stay) - Treats (please let us know the daily limit) - Leash and harness/collar - Poo bags - Blankets or bed (pets are welcome to sleep wherever they’d like at home; we provide our own blankets, but strongly recommend providing theirs to help bring your home scent into our space) - Toys - Potty mats or crate (if used at home) - Grooming items (if used at home) During the stay, you’re also welcome to order any necessary items to our address if needed, or we can shop on your behalf and arrange reimbursement.

CARE & SUPERVISION 🔍 Our priority is always to be an extension of the rules and routine you’ve already established at home. Our space is clean and pet-friendly, and as we both work from home, your pet has the constant supervision and attention of two sitters throughout the day. Pets are very rarely left alone unless this has been discussed and agreed beforehand. SETTLING IN 💤🏠 When your pet arrives, we give them the time and space to explore the apartment, sniff around and get comfortable at their own pace. Once they’ve chosen a favourite spot, that’s where we’ll set up their bed/blankets and other familiar items. We always send an update after roughly the first hour, so you know how they’re settling in. FEEDING 🦴 We have a strict rule that pets are only given food you provide or food you’ve specifically requested. We don’t feed from our plates or give unapproved treats, and we avoid handling toxic foods around pets, such as chocolate. Meals are adjusted to your pet’s schedule, can be heated if needed, and pets can be fed separately if required to avoid food-related jealousy. WALKS & POTTY 💩 Our standard routine includes walks approximately every 4–6 hours, with additional potty breaks if needed (especially for puppies). If the weather allows, we choose one walk of the day to be longer, usually to a local dog park. This routine will be adjusted based on your pet’s needs and preferences. We’re also happy to lay out potty mats or litter trays if your pet uses them at home. When out on walks, we are cautious and attentive, especially around dogs who like to scavenge. Introductions with unfamiliar dogs are done on lead, and pets are only allowed off lead in secure, fenced-in areas. PLAY TIME 🧸 We spend a lot of time playing with pets and giving them attention throughout the day, always adapting to their personality and energy level. Pets are treated as part of our home and daily life – entertained, cared for and cuddled from morning until they settle down to sleep. When pets are staying together, they’re encouraged to interact and play under our supervision, sharing space and toys safely. UPDATES & COMMUNICATION 💭 We’re very communicative and like to keep you updated at all times, to make you feel at ease while you're away. You can expect regular updates throughout the day, along with plenty of photos and videos, so you can see how your pet is doing and enjoy their stay with us.