score:
0

Why is a completed booking still marked as "current" and when will I be paid??

I had a booking that was originally supposed to be a walk at 1pm on Friday 12/3 and Monday 12/6. Then she added another walk at 5pm for Friday 12/3 and cancelled Monday, and then again modified the booking by cancelling the second walk on Friday 12/3. There was an issue with all of this modifying, so I had to call support, and they fixed it. I completed the Rover card for the single 1pm walk on Friday 12/3, but the booking is still showing as "current" and my pay is still not showing for this walk and we're 48 hours out now. Is there something I need to do, or is this because it's Sunday? This was my first booking, and I have a ton of walks, drop-ins, and overnights through the holidays so I want to make sure I'm doing everything right! Thanks for your help!

2 Answers

Sort by » oldest newest most voted
score:
1

Your first payment from Rover takes several business days. After that Payments for Rover bookings will be available for withdrawal 2 days after you successfully complete a service.

https://support.rover.com/hc/en-us/arti…

score:
0

Ok, so I got the payment today, yay! But the completed booking is still showing as "Current" and "Happening Now." What do I do about that??