Drop-In Starting Soon with No Confirmation--How do I handle this?
I have a drop-in in 15 minutes, and I still have no confirmation from the owner, who is my next door neighbor! We spoke earlier, she said that "nothing happened" after she tried to submit her credit card in. I asked that she try a different card and then contact Rover Support if it didn't work. I messaged her the "how do i pay" from the help pages, and I still have no response. I know she is traveling right now, so I want to give her the benefit of the doubt... However, I want to be able to send a Rover report card, and I want the accountability that Rover provides! I also don't want my booking score to be affected!
I'm still going to let the dog out and feed her since this is my neighbor, and I know she's out of town for the weekend! I feel for the pup!