score:
0

Do you have a "Check out" time the day of pickup?

Mary H.'s profile image

I'm just wondering what everyone does when a client books for # nights and doesn't arrive for pickup until 6 or 7 pm. At that point it is a full day of free services (2-3 walks, feeding, etc). Is it appropriate to ask for an approximate pickup time and if it's after, say, 2pm they have to pay for doggy day care for the day?

Comments

I have the same question.

Mary R.'s profile image Mary R.

0 Answers

Sort by ยป oldest newest most voted
score:
0
Melanie B.'s profile image

I always ask for an approximate dropoff & pickup time before providing service. Then if pickup will be long after the 24 hour boarding limit, you could let the client know about the additional daycare charges and give them a chance to accept or reject that. Then modify their charges online. Wait for full payment to be made online.

Related questions

Do you recommend other sitters if you deny a booking?

Continuing care when the booking hasn't been confirmed?

Any tips for new sitters? (Like how to get people to start booking you)?

Does anyone know what the going rate for boarding a rabbit?

Anyone interested in becoming a referral sitter for my clients?

What is your (real) cancellation policy?

As a sitter, how can I obtain a home inspection and phone-screening tag?

Has anyone ordered a ball cap with the Rover Logo on it?

Raising dog walking rate for potential client?

How long does it generally take to complete background?

DISCLAIMER: The information made available on this forum is provided by third parties and not by Rover.com. As further set forth in our Terms of Service, Rover.com does not make any warranties regarding such information, and you should conduct your own diligence before relying on it.

Need Help?

© 2016 Rover.com. All Rights Reserved.