Not hearing back from clients - No showing up as available - Help!?
I have two pending requests, one for a meet and greet. Waiting the hear back from the client to see if they are available this weekend. Also another one for 2 drop in visits this weekend. With that one we completed the meet and greet, agreed to services, and I sent her a message to confirm the booking. I am still waiting to hear back from her as well. I am supposed to watch her dog in two days. I have emailed her and heard nothing.
Two part question;
1) What do I do if the drop in visit doesn't confirm the booking before this weekend when I am supposed to 'drop in'? Also needing advice for following up with her again.
2) My profiles says, "Until this request is booked or archived you may not appear in search for these dates"... This doesn't really seem fair because I technically AM available. The one pending is just a meet in greet and the other is two drop in visits for 30 mins each. Do I archive these? Not worry about it or keep following up with the clients?
Appreciate any help and advice, I like Rover but am a little confused as to how this all works.