Each booking (and each dog) is different—but the important questions remain the same. We put together the top Meet & Greet questions that cover everything from health and safety to favorite toys and games.
Health and Safety
[ ] Who is the emergency contact in case you can’t be reached? This person should be familiar with the dog and be able to make health decisions if you aren’t reachable.
[ ] Are the care instructions listed on Rover.com up-to-date, including veterinary care instructions? Does owner have a credit card on file with the veterinarian and is sitter authorized to seek care if necessary?
Does your dog:
[ ] Have any health issues (e.g., arthritis, allergies, etc.)?
[ ] Take medication? If so, what’s their medication schedule?
[ ] Ever run away or try to get out of the yard? If this has happened before, how did you get them back?
[ ] Have a microchip?
[ ] Have up-to-date vaccinations and preventative flea treatment? (Note: As a safety precaution, we encourage owners and sitters to discuss whether pets are up to date on vaccinations or preventative flea medication. The decision of whether these treatments are required in order to provide care is left up to the individual sitter.)
Eat, Sleep, and Play Routines
[ ] What time does your dog usually go to bed and wake up?
[ ] Where do they usually sleep?
[ ] What’s your dog’s meal schedule?
[ ] What kind of treats do you give your dog, and how much?
[ ] What is your dog’s usual bathroom routine? And how do they let you know when they need to go?
[ ] Is your dog used to being left alone? For how long and at what times? (Be sure to let the owner know if their dog will be left alone while in your care.)
[ ] What is your dog’s usual routine for walks, exercise, and outings?
[ ] Can you provide a harness and fixed-length leash? (They help minimize the risk of a dog slipping out or running away.)
[ ] Does your dog have any favorite toys or games?
Behavior and Training
[ ] How do you reward your dog for correct behavior?
[ ] How do you get your dog to come when you call?
[ ] Does your dog have any quirks that are normal behavior for them (e.g., funny noises they make) or specific tendencies I should know about?
[ ] Do they have any breed-specific quirks I should know about?
[ ] Does your dog have any food aggression or instincts to protect particular toys? (Keep in mind, even if they answer no, that doesn’t mean the dog will never be food aggressive.)
How does your dog handle being around:
[ ] Children?
[ ] Cats?
[ ] Other pets?
[ ] Other dogs?
[ ] Does your dog have any potentially risky behaviors, like getting into the trash, chewing on shoes or other items, etc.?
[ ] Is your dog crate-trained? When does the dog go/get put in the crate and for how long?
[ ] When your dog is anxious or experiencing separation anxiety, what helps soothe him?
[ ] Is there anything specifically that causes anxiety for your dog?
Services in the Client’s home (House sitting, Drop-ins, Walking)
[ ] What time should the care occur? Is there flexibility?
[ ] What are any necessary supplies and where are they located? Leash, collar, harness, cleaning supplies, food, treats, etc.
[ ] What are procedures for getting into/out of home – doors/codes/keys?
[ ] If sitter is staying in client’s home, where should I sleep? What appliances/areas should I use?
[ ] Do you have a security system or cameras in your home that I should be aware of? (Regardless of answer, you should assume that there are security cameras in the home and conduct yourself accordingly.)
[ ] Are there other people that may appear in/around the owner’s home? (Housekeeper, lawn care, relatives, etc.)
[ ] Does sitter have permission to bring anyone else into the owner’s home?
[ ] What are sitter’s arrival and departure times? Should sitter arrive before owner leaves and wait until owner arrives back home?
Services in the Sitter’s home (Daycare, Boarding)
[ ] What are drop-off and pick-up times?
[ ] What supplies are coming with the pet?
Ready to book?
If you, the dog, and the dog owner hit it off, congrats! If you both agree to book, you’ll need to make it official on Rover before the stay or walk begins. Our Help Center covers how to book.
Booking and getting paid on Rover is required per our Terms of Service. It’ll also ensure you get paid two days after the stay or walk ends. Every Rover service you offer is covered by 24/7 support, access to veterinary consultation, and the Rover Guarantee.