Doggy Day Care Orkney Islands

FAQs for Doggy Day Care - Orkney Islands

Frequently asked questions about Rover

How quickly can I find a sitter for Doggy Day Care in Orkney Islands?

Many sitters respond to requests in under an hour. Whether you are planning ahead for public holidays, need last-minute care, or same-day coverage for an urgent trip, you can message multiple sitters at once.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

What are the drop-off and collection times for doggy day care?

Sitters on Rover can offer flexible scheduling, so you can coordinate times that work best for you and your pet—whether that’s early drop-off or later collection to match your Orkney Islands commute.

If your schedule changes, it’s best to let your sitter know through the app as early as possible. Many sitters can adjust collection and drop-off times when needed.

What should I bring for my dog's first day of doggy day care?

Your dog’s first day care experience is a big milestone! To help your pup settle in comfortably, we recommend:

• Food and treats portioned for the day, with feeding instructions
• Your dog's lead and collar (ensure tags are up-to-date)
• Any seasonal gear, such as paw-safe wax for winter or a cooling vest for the summer
• Medication, if applicable, with clear dosage notes
• Any special care instructions or training tips to help your sitter provide the most personalised care possible

Tip: Upload this information directly through the Rover app before drop-off. The more context you provide, the better your sitter can tailor the day to your dog.

Do I need to provide vaccination records for Doggy Day Care in Orkney Islands?

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in Scotland may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

Will my sitters send photos and updates while they care for my pet?

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Do sitters in the Orkney Islands pass an identity verification check?

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

What happens in an emergency or if a sitter cancels?

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

What is the Rover Guarantee and what does it cover?

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

What is a Meet & Greet, and how should I prepare for one?

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

What are the licensing requirements for Doggy Day Care in England?

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .