“This was Mell’s first stay with Krysta and her family. She was kind enough to offer us a meet and greet two weeks prior to boarding. Mell felt comfortable right away during the meet and greet which I always consider a good sign. Krysta provided me updates and pictures throughout his stay, and asked for any need-to-know information to make his experience a good one. She was also extremely flexible and provided good communication. Thank you for watching Mr. Mellow!”