“As a first-time Rover user and a nervous dog mom, I was hesitant to leave Banjo with anyone, especially since we just adopted him from a shelter. However, Jenelle completely exceeded my expectations. She was incredibly thoughtful and even suggested a meet-and-greet before the stay to make sure Banjo would be comfortable. She showed such patience and care with him, especially since he’s a shy and nervous dog. Throughout our trip, Jenelle kept us updated with regular photos and videos, which really helped ease my worries. Banjo came home happy, relaxed, and clearly had the best time with Jenelle and her own dogs. I think he was a little upset that we were taking him home because he had so much fun!! We’re so grateful for her wonderful care and will absolutely be leaving Banjo with her for all our future trips. Highly recommend!!”