“I can't say enough positive things about my and my pup's experience with Brad. 1. Booking/Communication - From the initial booking, Brad was communicative and responsive ensuring that I would feel comfortable even before I dropped my pup off. 2. Drop off - At drop-off, Brad was extremely attentive to understand the unique needs of my pup especially as it pertained to his medication. In my moving around, I forgot to bring something my pup needed. Brad was extremely helpful in getting it resolved so that my pup's stay would be just fine. Additionally, Brad went out of his way to ask how, and what frequency, I wanted to be updated on my pup's stay. 3. Stay - My pup had a fantastic time staying with Brad and having pup siblings at Brad's house. I'm confident of this not only because, true to his word, Brad was not only communicative about what was going on each day (for the entire ~3wk stay), but he also sent pictures and videos with funny notes! I could see that my dog was active not only outside but inside the home, was playing well with the other dogs, and was being loved and snuggled daily. 4. Pick-up - The day of pick-up, my flight was delayed impacting my ability to pick-up my pup on time. Brad was completely understanding and was communicative to ensure that I had no worries. When I arrived to pick up my pup, all of the things I sent with my pup came home in great condition AND Brad sent me home with a treat that he had graciously been giving my pup as well! I could tell my pup was excited to go home but was sad to leave Brad and his new friends! Overall, we will DEFINITELY use Brad again and recommend him to anyone that is looking for someone to treat their pup like family when they have to go away. Thanks again, Brad!”