They were super nice, however I was confused on it because we told them our dogs feeding schedule. They told us they only feed twice a day. However our German shepherd eats 3 times a day. They stated they do that so other dogs don’t get the food… I’m not sure why the other dogs would be near my dogs while they’re eating. I had to reach out to check on the dogs for updates and ask for photos the whole time. In the photos my dog was on a leash but they have a huge yard for the dogs to run. That was the appeal in their profile because they have a big area for dogs to run. Our Aussie was off leash but my German shepherd was leashed. At pick up I was told my dog was malnourished. He is a rescue and we have the best food to help him gain weight. We also just took him to the vet for his shot prior to boarding and the vet said he has gained so much weight since getting him. Also profile is under Minerva but it’s her husband doing everything. Which he’s so sweet, but Minerva didn’t even look at us or say a word which we thought was strange. So in summary, they changed the feeing schedule but asked what the schedule was… stated it was because other dogs but when in the house all dogs were separated completely. They were on leashes in the huge play area but in profile states they have space for them to run and play. I had to ask how they were doing, no update on their end without me initiating, my dog was on a leash. Women in profile here does not talk to you at all. Armando was kind but some of these things were a red flag to me.

Armando and Minerva are very kind and accomodating. My fur babies came home very happy, healthy, and worn out which is great! I truly recommend and appreciate them!