Jocelyn was so communicative and kind in every interaction! Our pup seemed like she was having a great time with Jocelyn and the other dogs at her home. She came home happy! We will definitely be booking again in the future!

Jocelyn had been our go-to sitter, but unfortunately our recent experience was disappointing. An incident involving my dog was not communicated to me directly, and I only learned about it through Rover, which was concerning. Following that, she canceled a future booking and stopped responding altogether instead of addressing the situation with me. I understand that dogs can be unpredictable at times, which is exactly why clear and timely communication is so important. As a pet owner, I rely on transparency and professionalism, especially when it comes to my dog’s well-being. I would have appreciated an open conversation rather than a lack of communication.