I had to reach out each time for updates however, on the day of pickup, I received a text asking what time will I be picking up as if the time isn’t selected upon booking. Each time I asked how my dogs were doing, I received the same videos of them going out the front door on leashes. Never received any pics with them playing or where they slept. For all I know, they were caged the entire time. They smelled upon pickup so after driving 8 hours, I had to clean my dogs. There was also what I assume was dog poop on the bottom of their water bowl. Because I am also a sitter in Rover, I have high expectations for sitters and this was not it.

Carl was amazing! He took care of our pups like they were his own. They both came back and were clearly well loved and worn out from all of the play time they had. He stayed in communication the entire time and sent us many updates throughout our trip. We will definitely be requesting Carl again to watch our pups in the future!