Dog Questions & Answers | Rover Q&A Community

50.00 Bonus for booking new Rover users, when is it paid?

142

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1

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no

votes

How do I to speak to someone via phone. Can't modify only and am being erroneously charged? Please provide the number?

221

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1

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no

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Jennifer M.

Who do I text?

263

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1

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no

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Questions to ask owners for future stays?

246

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1

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no

votes

Veronica F.

When I book a person, when do they get paid? Do you take the funds out immediately from my card or do you wait until the service is completed?

202

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1

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no

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How can I find my sitter I book with monthly?

269

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1

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no

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Does rover offer Medical Insurance for sitters?

243

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1

answer

no

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How do I join face book for Rover Sitters?

144

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1

answer

no

votes

what are the rates oer day for 3 small dogs?

168

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1

answer

no

votes

How is the drop in price calculated: by number of drop-ins, number of pets?

163

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1

answer

no

votes

How do I pay my sitter for an additional night after the booking is over?

95

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1

answer

no

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Can I search for a sitter by name or city?

70

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1

answer

no

votes

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

141

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1

answer

no

votes

How do I cancel a double booking when only one shows on rover.com?

268

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1

answer

no

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Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

354

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1

answer

no

votes

Do I provide breakfast, lunch and/or dinner for my pet sitter who is housesitting?

122

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1

answer

no

votes

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

197

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1

answer

no

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I paid for the background check to be a dog walker over a month ago, and I still haven't received a badge. What should I do?

250

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1

answer

no

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I had a booking and the amount was deducted from my bank. The sitter cancelled, how do I get credited?

313

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1

answer

no

votes

Why am I not getting paid if I performed services just because the card wasn't completed?

90

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1

answer

1

vote

How do I make a suggestion to Rover?

54

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1

answer

no

votes

Can I ask a potential sitter to provide references?

33

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1

answer

no

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what is protocol for someone requesting a sit for someone elses dog( shes says a friend) ?

43

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1

answer

no

votes

promo code for first time user Jan 2021?

85

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1

answer

1

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Is it okay to ask for the owners address?

90

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1

answer

no

votes

Anyone worried about rising gas prices for drop in visits?

45

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1

answer

no

votes

How do I find out what my ratings are and what my clients comments/reviews are?

217

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1

answer

no

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How do I leave a tip?

102

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1

answer

no

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