Dog Questions & Answers | Rover Q&A Community

509

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3

answers

no

votes

Edward R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

268

views

1

answer

no

votes

Karen R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

141

views

1

answer

no

votes

Karen R.

How do I cancel a double booking when only one shows on rover.com?

70

views

1

answer

no

votes

Walt G.

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

451

views

3

answers

1

vote

Cynthia W.

How much information to give a sitter?

18

views

no

answers

no

votes

Debi L.

Can I search for a sitter by name or city?

95

views

1

answer

no

votes

Karen R.

Can I search for a sitter by name or city?

21

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no

answers

no

votes

Lisa J.

Is there a way to set an age rage for the dogs you want to sit? Like if I only wanted to board dogs 5 and up?

78

views

no

answers

no

votes

Eileen R.

Time Frame for Dog Walk & Drop Ins?

5

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no

answers

no

votes

Susan W.

Can rover.com provide a consolidated receipt?

1

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no

answers

no

votes

susan g.

Have you had a scammer approach you?

2

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no

answers

no

votes

Benjamin P.

Rover makes enough money, why does rover charge me for background check?

2

views

no

answers

no

votes

Brendon P.

Can another person not affiliated with rover accompany the employee to meet and greets?

6

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no

answers

no

votes

Marilyn N.

How do I get paid for additional hours when the client is 3+ hours late picking up their dog?

4

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no

answers

no

votes

Elizabeth D.

I scheduled five nights, but only used four. I still got charged for five nights. How do I avoid this in the future?

no

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no

answers

no

votes

Robin C.

I have 3 months on the same booking, how do i get paid for the months i have already done?

254

views

2

answers

no

votes

Serina R.

Is there a way to search for dog sitters who care for special needs dogs?

89

views

no

answers

no

votes

Daryl P.

Which tumeric supplement is safe & effective for dogs?

33

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no

answers

no

votes

Amity R.

How to properly deny a booking when you have several requests and want to choose the best match? Need help ASAP to respond?

86

views

no

answers

no

votes

Amity R.

My customer is asking for my personal phone number and this is my first booking! She says we should each have our numbers in case of emergency??

no

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no

answers

no

votes

Briana B.

Is the rate listed per night for boarding per dog?

1.8k

views

2

answers

2

votes

Karen R.

Expecting food to be included?

6

views

no

answers

no

votes

Mary-Louise W.

How do you show prices for a second dog from the same owner?

1

view

no

answers

no

votes

Christina T.

How do I get Rover swag? The link doesn’t work?

1

view

no

answers

no

votes

Paul J.

A new client has booked me for a home visit for their two dogs. M&G finished, booking ("1 visit x 2") paid for. Do I stay for 30 minutes ("1 visit") or do I stay for 1 hour?

4

views

no

answers

no

votes

Cindy J.

Does a person with two dogs pay double for dog sitting or is there a discount?

5

views

no

answers

no

votes

Lisa D.

Do I provide food for my dog/house sitter to eat?

526

views

3

answers

no

votes

Deb A.

How do you handle clients that want to do a trial stay even after meet and greet?

163

views

1

answer

no

votes

Walt G.

How do I pay my sitter for an additional night after the booking is over?

1.2k

views

3

answers

1

vote

Lenka L.

Q&A Community

Connect with fellow dog lovers and learn from one another

for

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

How do I cancel a double booking when only one shows on rover.com?

What am I doing wrong as I cannot get credit card info loaded correctly for the background check?

How much information to give a sitter?

Can I search for a sitter by name or city?

Can I search for a sitter by name or city?

Is there a way to set an age rage for the dogs you want to sit? Like if I only wanted to board dogs 5 and up?

Time Frame for Dog Walk & Drop Ins?

Can rover.com provide a consolidated receipt?

Have you had a scammer approach you?

Rover makes enough money, why does rover charge me for background check?

Can another person not affiliated with rover accompany the employee to meet and greets?

How do I get paid for additional hours when the client is 3+ hours late picking up their dog?

I scheduled five nights, but only used four. I still got charged for five nights. How do I avoid this in the future?

I have 3 months on the same booking, how do i get paid for the months i have already done?

Is there a way to search for dog sitters who care for special needs dogs?

Which tumeric supplement is safe & effective for dogs?

How to properly deny a booking when you have several requests and want to choose the best match? Need help ASAP to respond?

My customer is asking for my personal phone number and this is my first booking! She says we should each have our numbers in case of emergency??

Is the rate listed per night for boarding per dog?

Expecting food to be included?

How do you show prices for a second dog from the same owner?

How do I get Rover swag? The link doesn’t work?

A new client has booked me for a home visit for their two dogs. M&G finished, booking ("1 visit x 2") paid for. Do I stay for 30 minutes ("1 visit") or do I stay for 1 hour?

Does a person with two dogs pay double for dog sitting or is there a discount?

Do I provide food for my dog/house sitter to eat?

How do you handle clients that want to do a trial stay even after meet and greet?

How do I pay my sitter for an additional night after the booking is over?

What is Rover's position on requiring vaccinations for visiting daycare dogs and visiting boarding dogs?

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